Help / FAQ

What is the preferred method of payment?

What is the preferred method of payment?

We accept payment by either Credit card, Paypal or Bank Transfer. If you would prefer to pay by Cheque, please email us prior to submitting the online order form on this site.

For Your Convenience: Ongoing fees for Web Hosting Plans are automatically deducted from the same credit card used to begin the service (held on file for this purpose) at the repeat Billing Period chosen in the order form. Likewise, if you registered your domain through, your domain name will be automatically renewed and charged to the same card.  If you paid using Paypal or Bank Transfer an invoice will be sent near the renewal date with payment options. If any changes are required, or you wish at any time to cancel, you simply need to contact the Support Desk through our contact page, or by emailing with your full identifying details and let us know.

Refunds: Refunds of all hosting fees paid will be processed back to the credit card only if the account is canceled within the first 30 days of ordering. The domain registration fee or renewal fee of an existing registered domain name cannot be refunded once registered, the registrar will not permit a refund or cancellation.  The registration fees of SSL (Secure Certificates) cannot be refunded, canceled or amended once processed.

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